Privacy Policy
Effective Date: June 2025
At Metropolitan Logistics Inc. (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.
By using our website or submitting information to us, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information necessary to respond to your inquiries and provide our services. This may include:
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Contact Information (name, phone number, email address)
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Business Information (company name, type of goods, shipment origin/destination)
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Service Details (cargo size, load type, delivery timeline, special requirements)
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Customs Information (when required for international shipping: shipper/consignee name, import/export documents)
We do not allow user-generated content, account logins, or public uploads on our site.
2. How We Use Your Information
We use the information you provide to:
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Respond to rate or service requests
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Prepare and deliver accurate logistics or freight quotes
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Coordinate transport, customs, or third-party services
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Communicate with you about your inquiries
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Improve our internal service processes
We do not allow user-generated content, account logins, or public uploads on our site.
3. Information Sharing
We only share the minimum necessary information with trusted third parties strictly for service fulfillment purposes, such as:
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Drayage carriers
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Freight forwarders
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Customs brokers
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Warehouse & logistics partners
We do not share your name or company identity unless required by law or for customs/compliance purposes. All partners are required to handle your data securely.
We do not sell or rent your personal data to anyone.
4. Data Security
We follow industry best practices to safeguard your data against unauthorized access, disclosure, alteration, or destruction. This includes:
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Secure transmission of submitted forms
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Controlled internal access
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Data retention policies and secure backups
We do not share your name or company identity unless required by law or for customs/compliance purposes. All partners are required to handle your data securely.
We do not sell or rent your personal data to anyone.
5. Cookies & Tracking
Our website may use cookies and tracking tools (e.g., Google Analytics) to collect anonymous data about how visitors interact with the site. This helps us improve our content and user experience. You can disable cookies in your browser settings.
6. Your Choices
You may request to:
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View what personal data we hold
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Correct or update your information
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Have your information deleted from our records
Please email us at info@metropolitanlogistics.ca with any requests.
7. Legal Basis (GDPR/Canada)
We collect and process your data based on:
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Consent (when you fill out our forms)
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Legitimate interest (to fulfill service requests)
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Legal obligation (customs or regulatory compliance)
8. External Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.
9. Updates to This Policy
We may revise this Privacy Policy from time to time. The most current version will always be posted here with the updated effective date.
10. Contact Us
For any questions or concerns regarding this policy or your data, please contact:
