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Destination & Origin Agent Services in Canada — Support for IAM & IMA Partners

At Metropolitan Logistics, we provide professional destination and origin agent services for international relocation companies, IAM/IMA partners, and overseas forwarders. Based in Canada with operational coverage in Toronto, Vancouver, Montreal, and Halifax, we act as your trusted on-the-ground partner for household goods (HHG) shipments, corporate relocations, and diplomatic assignments. Our bilingual team is fully trained in move coordination, customs compliance, and white-glove delivery.

Who We Serve

Our destination and origin services are designed for:

International movers needing Canadian partners

IAM and IMA-affiliated agents

U.S. & overseas partners for Canada moves

Corporate mobility managers

Real-time shipment tracking & transparency

Government & diplomatic HHG shipments

We offer scalable solutions for single-family relocations, full container moves, or consolidated groupage services.

moving agents Canada

Included Agent Services

We provide end-to-end support for partner agents, covering customs clearance, documentation, storage, and delivery to ensure seamless international relocations.

Pre-Move Survey & Inventory

Pre-Move Survey & Inventory

We conduct origin surveys (virtual or in-person) to assess volume, access conditions, packing requirements, and any high-value items. Our team prepares detailed inventories with item descriptions, photos, and condition reports in your required format.

Packing & Wrapping Services

Packing & Wrapping Services

At origin, we provide professional packing using export-grade materials and ISPM-15-certified crating when necessary. Our crew follows international labeling standards and produces full packing lists for customs clearance.

Pickup & caargo Loading

Pickup & Loading

We coordinate container or truck loading based on port schedules, warehouse handovers, or direct delivery instructions. Loading is supervised, documented, and completed to international shipping standards.

Post-Packaging Logistics

Destination Customs Coordination

For inbound shipments, we assist with CBSA clearance, bonded transport from port or rail terminal, and manage import declarations and release documentation on your behalf.

Delivery & Unpacking

Delivery & Unpacking

Our destination team provides final-mile delivery anywhere in Canada, with optional unpacking, debris removal, assembly, and inventory check-off. We accommodate elevator bookings, condo regulations, and specialty access requirements.

Warehouse

Warehouse Handling
& Short-Term Storage

For delayed deliveries or uncrated shipments, we provide secure storage and container holding services in Toronto, Montreal, Vancouver, and Halifax. We offer both bonded and non-bonded warehouse options.

Why Global Partners Choose Our Destination & Origin Agent Services

metropolitan logistics canada

IAM-Certified Support

As a proud IAM partner, we speak your language — both literally and operationally. Our services align with international HHG standards and documentation practices.

Nationwide Coverage

From Toronto to Vancouver, our agent network covers all major ports, rail terminals, and urban centers. We support ground transport to remote or hard-to-access locations as needed.

Transparent Communication

We maintain continuous communication through all stages — survey, packing, customs, and delivery. Your team and the transferee always have clear status updates and direct contact with a dedicated coordinator.

Flexible Integration

Whether you need origin-only support, destination handling, or full turn-key solutions, we adapt to your workflow and file structure. We work with Move Management Platforms (MMP), custom portals, or simple email-based coordination.

Additional Agent Services

Receiving & Uncrating Services

Our Process for IAM Partner Moves

01
Step

File Assignment & Planning

Once assigned the file, we review the move scope, documents, service level, and client expectations. We coordinate key dates and access requirements with your team and the transferee.
02
Step

Execution

We perform survey, packing, customs clearance, and delivery per your instructions, while logging all updates and providing real-time feedback. Issues are flagged immediately for resolution.
03
Step

Completion & Reporting

Final sign-off, inventory match, condition reporting, and photo documentation are sent back in your required format. Billing and supporting documents are submitted in accordance with your SOP.

Request Destination & Origin Agent Services Quote

Get a fast, tailored quote for partner support in Canada. Whether you’re an IAM/IMA agent, international mover, or corporate relocation partner, our team provides packing, customs, delivery, and storage solutions across Toronto, Montreal, Vancouver, and Halifax.













    Frequently
    Asked Questions

    We cover Toronto, Montreal, Vancouver, and Halifax directly, with partner coverage in Ottawa, Calgary, Edmonton, and other regional hubs. Our reach includes port, rail, and airport terminals across Canada

    Yes. We coordinate with CBSA and manage documentation, inspection scheduling, and bonded delivery from point of entry. For U.S.-bound shipments, we also support cross-border clearance.

    Absolutely. We work with multiple relocation platforms and are flexible in adapting to your CRM or task management tool. We also accept secure email file workflows.

    Yes. Our crew is trained in international wrapping, labeling, crating, and inventory techniques. We meet the standards expected by FIDI, IAM, and global moving firms.

    Yes. We are experienced with government-to-government and embassy relocations. We follow strict compliance, confidentiality, and access protocols for diplomatic cargo.

     Yes. Our warehouses offer short- and long-term storage options with security, inventory control, and temperature management if needed.

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