Customs Clearance Services for Importers in Toronto

What our customs clearance service covers

Clearance goes wrong at the seams between vendors: the broker has not seen the invoice, the terminal clock is running, and the trucker was never told the box released. We run all three seams from one desk. Before arrival, your commercial documents are collected and checked, and the entry is placed with the broker early enough for pre-arrival release. On arrival, we watch the status daily against the terminal's free time. On release, the pickup is already booked — to your dock, into our yard, or unloaded at our warehouse.

• Document collection and checking: commercial invoice, packing list, BOL, certificates
• Entry placed with our licensed broker partners, or coordinated with yours
• Pre-arrival release targeted on every ocean container
• Release status and terminal free time watched daily
• Pickup booked for release day — terminal storage avoided, not disputed later
• Cleared LCL cargo picked up from all major CFS (container freight station) warehouses in the GTA
• Duties and GST settled through the broker on your account

Holds and exams, handled instead of suffered

Some containers get flagged — targeted or random — and sent for a CBSA examination. This is where an importer with no local partner bleeds money: exam fees, extra drayage to the exam facility, and terminal storage stacking up while emails go unanswered. Because the drayage and the clearance coordination sit at the same desk here, a held container is managed as one problem: we coordinate with the broker and the exam facility, truck the box to and from the exam, pre-pull it into our yard if free time is about to die, and deliver the day it is released.

Clearance built into the rest of the move

Most of our clearance work rides on freight we are already moving: ocean imports we forwarded, containers we dray from CN Brampton and CPKC Vaughan, cross-border truckloads with their PARS or PAPS entry coordinated before dispatch, and air cargo cleared at Pearson. Standalone coordination for freight moving with other carriers is welcome too — the broker introduction alone has saved more than one first-time importer from learning the hard way. The plain-language version of how release works is in our guide: customs clearance in Canada, explained.